Questions worth answering before you ask them.
Answers about how we work, in general and for each service. If you don't find what you're looking for, Lyra or a real conversation can fill in the rest.
Process
Yes — design reviews are collaborative by default, not a presentation you sit through.
Yes. We build a roadmap, not a rigid contract, and reassess scope openly if priorities shift.
We revisit the roadmap together and adjust — the goal is always the right outcome, not sticking to an outdated plan.
Weekly at minimum, through progress meetings and a shared project dashboard you can check anytime.
You do. It's your business and your asset — we build it, you own it.
Yes — every engagement includes internal and support documentation so the system stays usable without us.
Yes. We document and structure everything so your team (or another partner) can pick it up.
Digital Experiences
Most Digital Experiences engagements take 6–12 weeks, depending on scope.
We'll need your input at key milestones — discovery, design direction, and final review — but day-to-day execution is on us.
Yes. We regularly integrate with existing CMS platforms, CRMs, and analytics tools rather than replacing what already works.
Yes — ongoing maintenance and optimization are available once the site launches.
The design system and technical foundation are built to support growth, not just the initial launch.
Business Systems
Most Business Systems engagements take 8–16 weeks, depending on how many workflows are involved.
We'll work closely with the people who actually use the current systems — their input shapes what we build.
Yes. Integrating with existing tools is usually the point, not an afterthought.
Yes — we typically stay involved to support the system as the business's needs evolve.
Everything is architected to support more users, more data, and more complexity as you grow.
AI & Automation
Most AI & Automation engagements take 6–14 weeks, depending on how many workflows are involved.
We'll need access to the current process and the people who run it — their knowledge shapes what gets automated.
Yes. Automation is built to work with your existing CRM, support, and business tools.
Yes — we monitor and refine automations after launch as real usage reveals edge cases.
The systems are built to handle more volume without needing to be rebuilt.
Creative Studio
Most Creative Studio engagements take 2–8 weeks, depending on the scope of deliverables.
We'll need feedback at key review points, but the creative process itself is ours to run.
Yes. We design within your existing brand guidelines or help establish new ones from scratch.
Yes — ongoing creative support is available for teams that need a steady stream of assets.
Every asset is built as part of a system, so new materials stay consistent as the brand grows.
Growth & Marketing
Growth & Marketing is typically an ongoing, monthly engagement rather than a fixed project.
We'll need alignment on goals and access to existing channels, but campaign execution is on us.
Yes. We work within your existing analytics, ad accounts, and CRM rather than starting over.
Yes — this is an ongoing service built around continuous optimization.
Strategies are built to compound over time, so performance improves as the engagement continues.
Product Engineering
Most Product Engineering engagements take 10–20 weeks, depending on the complexity of the product.
We'll need your domain expertise and regular feedback — you know the market better than anyone.
Yes. We can build on top of existing infrastructure or start from a clean foundation, depending on what makes sense.
Yes — many clients continue with us in an ongoing capacity as the product evolves.
The architecture is designed for scale from day one, not retrofitted later.